I used to think, Shipper is a temporary job!

Huong Vuong
6 min readOct 9, 2019
Rider from Shippo — last-mile courier in Metro Manila

Today, the online shopping market is booming, just by sitting at home or anywhere, with an internet-connected smartphone, you can enjoy shopping with just one click, it’s simple and easy. Also, the shipper profession (shipping goods) became “hot” when launching delivery services and the shipper was born. Thought light, simple, easy to make money, but in fact this is a challenging job, facing many risks and many people easily quit after being taken disadvantage and cheating.

Many danger

Ordering shoes at a familiar shop, after 3 hour, I received the product I chose by shipper quite young: John, born in 1998, after graduating from secondary school, he did not take the university exam but chose the path to earn money to help his parents. John made shipper over a year. In the past, he was some part-time jobs at some restaurants, coffee shops and then friends were introduced, so John joined the “army shipper”.

The shipper is comfortable in time, his income is quite high if he is hard-working, persevering, and he is unscrupulous of sun and rain. This job is suitable for many people, and does not require a lot of skills, just need agile, facilities of vehicles, technology knowledge, knowledgeable roads, …

Everyone thought the shipper was simple, just getting the goods from the seller to the buyer would get the job done. But not so, John said, there was a time of delivery in the area Makati City at rush hours, traffic jams, to where to turn around the basement parking, up to the 20th floor delivery. But call customers, could not connected phone number with them though subscribed has announced that time delivery before. So bring the goods back to the warehouse to return to the shop owner because the customer called back and didn’t accept it.

Other times, Arriving at a shop address has noticed more than 10 km from the house, including 10 orders are clothes, because customers said urgently during the day and the shop owner said he would pay high shipping fees so John received. Galloping to meet the delivery, when there was no one there, it was an abandoned house for a long time. Call to the customer ‘s phone number is not correct. So John has to go back with fail delivery and it takes him a lot of time.

(John said: Before, when the delivery service was not developed, there was more freight delivery company as now, he often accepted a charter ship, which meant that there was a shop owner who had orders to transport in the area. If you can deliver the product, you will receive it, but at that time, you have to pay in advance for the shop owner. Once delivered to owners near the area, spent P2000 to advance, upon arrival call the recipient to know that this person did not order nor at that address. Calling back to the owner of the shop, he ran away, X knew he was cheated, and turned back the package without knowing what to do with it. )

Having been a shipper for 1 years, as a woman, Anna (Quezon City) and Mellia ( Makati city) has encountered many troubles. Many times, when commenting on the phone number to receive orders on the ship group, the owner called, heard the voice of a girl so they were not interested, even some people refused to hire the ship, because they thought that women lacked agility, did not carry bulky goods. When receiving orders, both Anna and Mellia also teased by many people.

And Leo (born in 1994) shared: The initial work of ship delivery did not seem to be difficult, done then found normal, but the most difficult was to quickly accept the application, knowledgeable road and the streets. Besides, the profession also faces many risks such as cheating, meeting fastidious customers, poor-quality customers who are not satisfied, going down the road, broken goods, broken motorcycles, traffic collisions, … On a rainy day, I went to ship the goods, when I arrived, the fruit (mango and durian) was crushed, the guests and the owner refused to receive it, causing me to lose P400 ”- Leo said .

It can be seen that the shipper’s job is to receive the goods from the owner, contact the customer for delivery and collect money. Taking advantage of that loophole, many bad sectors cheat and steal shipper money and goods. “When I first got into the job, I didn’t have much experience’’, He was cheated and lost 1000P but had to pardon it, considering it an experience lesson.

Income from Shipper profession

Although very arduous, sometimes at risk in the profession, but if hard work, careful, not difficult management, suffering, every month shipper also earn P20000 — P22000. Alex (1 shipper in the group of ship hire group) shared, for every order of less than 1kilogram in the Manila City, the distance is about 5km, receive P50 — P80. Going further than 10 kilometres is from P100 — P160.

But shippers are less likely to accept single customers from long distances, but rather combine orders from the same route. Calculated, in many months Alex earned P20000, less months also P12000 — P14000. In any month, many orders earn P30000 — P32000 if they delivered from morning to night.

“Shipper with the same profession but there are many types: ship for the company, set up and receive orders, ship intestine for shops, ship the individual orders. Not only that, making shipper requires a smart phone with operating system is IOS or Android 4.2 or higher, always have 3G or 4G network data.

Sometimes, you can prepare money to advance to the Shop owners, so you no need went back to give money back to owners.

This job can make money easier than motorcycle taxi, because it is possible to pair many goods on the same trip, most of which are less weight car hanging like cosmetics, fashion, gifts, … and motorcycle taxi can only carry one passenger / trip “. Each month, Mike earns over P10000.

Talking about shipper, Michael (30 years old) said that the job has brought a significant income, for over a year, he has been able to pay for his children’s tuition, and the rent costs, water costs and electricity costs, … But he loves this job because it brings happiness to customers, to owners and to many people in here.

Many people think that shipper is a “cheap” job, like a motorcycle taxi, but if there is no shipper, trading will be difficult when the demand for online shopping is increasing in big cities?

However, Shipper is also a respectable profession, many people still follow this path and are happy to do the job that brings joy to customers.

So I hope, when you read this article and understand the hardships and difficulties of the shipper job, please sympathize, share and motivate them more to be able to do their job well.

Working from the time Shippo was established until now, Jayson is one of the highest successful delivery rate riders, Jayson is quite hard- working, very kind and humorous. Due to rain or shine, day by day, he also came and did his work with happiness to all customers. He loves job and working at Shippo longer.

Shippo is a last-mile smart delivery service in Manila, Philippines, when applying as a riders at Shippo, you just only need a smartphone, a driver’s license, and health conditions is well to be able to register. Especially, you will be able to choose the shipping area you register, and there is no need to pay in advance any money. All work paid to the shop owners will be collected and transferred to the bank account 3 times a week, the owners do not have to take the company to get it and many promotions for new merchant also merchant booked a bulk orders.

Especially, thanks to the application of technology, waybills are booked online via the Web, App. Waybills are assigned to Shipper via the phone and area to find the nearest shipper to pick up / delivery waybills. For more than a year, Shippo has created jobs for more than 100 riders, providing delivery services to solved merchant’s problem for thousands of shops in Manila.

Currently, Shippo is recruiting riders for all areas in Manila, see details at the link: http://bit.ly/2VqfNt8

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